ISO 9001:2008
Quality Policy

At Industrial Tool, Inc., we recognize that productivity is our customers’ bottom line. Our aim is to support that objective through the quality of our products and service.

We recognize that the disciplines of quality, health, safety and environmental management are an integral part of our management function. We view these as a primary responsibility and that a key to good business is adopting the appropriate quality standard, ISO 9001:2008.

In pursuit of our policy we will:

  • Comply with all applicable laws and regulations and with the requirements of ISO 9001: 2008.
  • Follow a concept of continual improvement and make best use of our management resources in all quality matters.
  • Communicate our quality objectives and our performance against these objectives throughout the company and to interested parties and train our employees in the needs and responsibilities of quality management.
  • Take due care to ensure that activities are safe for employees, associates and subcontractors and others who come into contact with our work.
  • Work closely with our customers and suppliers to establish the highest quality standards and to ensure customer satisfaction.
  • Adopt a forward-looking view on future business decisions, which may have quality impacts.
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